The question (15 marks)
A District Commission has directed a manufacturer to refund the price of an appliance with interest and to pay compensation and costs. The manufacturer wishes to challenge the order. Advise it on the remedy, the time, the conditions and the grounds, and distinguish an appeal from a revision. (15 marks)
MU Module III, appeal and revision under the Consumer Protection Act 2019; pack ch. 03 and quick-reference sheet 3.
Plan your answer on paper before you look at the authorities — issue first, then the rule, then apply it to these facts.
It tests Unit 3 · Consumer Complaints, Powers of Attorney and Commercial Agreements of Drafting, Pleading and Conveyancing – I.
Authorities you will need
- Consumer Protection Act 2019, section 41 with its provisos
- Consumer Protection Act 2019, section 51, including sub-sections (2)
- Consumer Protection Act 2019, section 67
- Consumer Protection Act 2019, sections 47(1)(b) and 58(1)(b)
- Consumer Protection Act 2019, sections 40, 50, 60, 52 and 68
- Consumer Protection Act 2019, sections 38 and 39(1)(d)
How an answer is marked
A full-marks answer names the issue in one line, states the rule with its section, cites the authority, applies it to these facts and concludes — in that order. The app's model answer for this question is written in exactly that shape, with a checklist to mark your own attempt against.