The question (8 marks)
Explain the rights of consumers under the Consumer Protection Act 2019. Who is a 'consumer', and does a patient receiving medical treatment qualify? (8 marks)
Original question written for this pack on the pattern of the University of Mumbai LL.B. papers.
Plan your answer on paper before you look at the authorities — issue first, then the rule, then apply it to these facts.
It tests Unit 1 · Consumer Protection Act 2019 — Part 1 of Law of Torts, Motor Accident Claims and Consumer Protection.
Authorities you will need
- Indian Medical Association v V.P. Shantha
- Lucknow Development Authority v M.K. Gupta
- Laxmi Engineering Works v P.S.G. Industrial Institute
How an answer is marked
A full-marks answer names the issue in one line, states the rule with its section, cites the authority, applies it to these facts and concludes — in that order. The app's model answer for this question is written in exactly that shape, with a checklist to mark your own attempt against.