Unit 2 of Law of Torts, Motor Accident Claims and Consumer Protection (syllabus: Consumer Protection Act 2019 — Part 2). Below: what the unit covers, the provisions it turns on, and the cases an examiner expects you to name.
What this unit covers
- Which Commission hears the complaint, and where may it be filed?
- What can a Commission order once the complaint is proved, and how is that order enforced?
- When is a manufacturer liable for a defective product without proof of negligence?
- Appeal, review and revision: where an order goes next
Treat that list as a self-test: recite each topic's rule from memory before you open its cases.
Provisions
- Consumer Protection Act 2019, s. 34
- Consumer Protection Act 2019, s. 39
- Consumer Protection Act 2019, s. 84
- Consumer Protection Act 2019, s. 41
Leading cases
- Neena Aneja v Jai Prakash Associates Ltd
- Lucknow Development Authority v M.K. Gupta
- Donoghue v Stevenson (1932)
- State Bank of India v B.S. Agricultural Industries (2009)